Privacy policy
Last updated: December 1, 2025
Sri Govardhan Peda Bhandar operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). srigovardhan.com is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. It does not include data that is anonymized or de-identified. Depending on how you interact with the Services, we may collect or process the following categories of personal information:
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Contact details: name, billing/shipping address, phone number, and email address.
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Financial information: credit/debit card details, UPI information, payment confirmation, and transaction details.
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Account information: username, password, preferences, and settings.
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Transaction information: items viewed, added to cart, purchased, returned, exchanged, or cancelled.
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Communications: any information you include when contacting us (e.g., via email or WhatsApp).
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Device information: browser type, device type, IP address, and other unique identifiers.
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Usage information: interactions with the website, including pages viewed and browsing activity.
Personal Information Sources
We may collect personal information from the following sources:
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Directly from you when you create an account, place an order, or contact us.
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Automatically through your device and cookies while browsing our website.
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From our service providers (e.g., payment gateways, couriers).
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From our partners or third parties who assist with marketing, analytics, and fulfillment.
How We Use Your Personal Information
We use your personal information to:
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Provide, tailor, and improve the Services: to process your orders, handle payments, arrange shipping, manage your account, facilitate returns or exchanges, and offer personalized product recommendations.
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Marketing and advertising: to send promotional messages, display relevant offers, and communicate updates about our products and services.
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Security and fraud prevention: to verify identity, prevent unauthorized transactions, and maintain a safe and secure shopping experience.
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Customer communication: to respond to inquiries, resolve issues, and provide support.
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Legal compliance: to comply with applicable laws and respond to lawful requests or legal processes.
How We Disclose Personal Information
We may disclose your personal information in the following situations:
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With Shopify and third-party vendors that perform services on our behalf (e.g., hosting, payment processing, fulfillment, IT management).
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With marketing partners to display targeted ads and promotions (as permitted by law).
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When you consent or direct us to share your information (e.g., through social media or integrations).
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With affiliates or within our business group.
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In connection with a business transaction, or as required by law or to protect our rights, users, and operations.
Relationship with Shopify
Our Services are hosted by Shopify, which collects and processes certain personal information to help operate our store. Your information may be transferred to Shopify and its partners located outside your country.
To learn more about how Shopify processes your personal information and your rights, please visit the Shopify Consumer Privacy Policy or manage your preferences through the Shopify Privacy Portal.
Third-Party Websites and Links
Our website may contain links to other sites not operated by Sri Govardhan. We are not responsible for the privacy practices, content, or security of those third-party websites. Please review their privacy policies before submitting any personal information.
Children’s Data
Our Services are not intended for children under 18 years of age, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately at contact@srigovardhan.com to request deletion.
Security and Retention of Your Information
We use commercially reasonable safeguards to protect your personal data, but no system is completely secure.
We retain your information only as long as necessary to fulfill the purposes outlined here or as required by law.
Your Rights and Choices
Depending on where you live, you may have the right to:
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Access or request a copy of your personal information.
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Request correction or deletion of inaccurate data.
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Withdraw consent or manage communication preferences (unsubscribe from promotional emails).
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Object to certain processing activities, as permitted by law.
You may exercise these rights by contacting us at contact@srigovardhan.com or visiting Shopify’s Privacy Portal at https://privacy.shopify.com
We may verify your identity before fulfilling certain requests to protect your information.
Complaints
If you have concerns about our handling of your personal data, please reach out to us directly. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your information may be stored and processed in countries outside of India, including by Shopify. Where required, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted here with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Sri Govardhan
🏠 Main Bazar, Ghormara, Jharkhand 814120, India